TURN AROUND TIMES - TAT DOES NOT INCLUDE DAY OF ORDER: Please allow the following: Screen prints and sublimation transfers 1-3 business days; Standard DTF transfers 3-5 business days; Custom DTF transfers 5-7 business days. *TAT DOES NOT INCLUDE DAY OF ORDER*
SHIPPING/TRACKING: Our preferred carriers are USPS and UPS. Each order will receive a confirmation as well as a tracking number that will be sent via email - please check spam/junk folder if you are unable to locate. Be sure to add firstname.lastname@example.org to your contacts to help direct these emails to your inbox. You can also log in to your account on the website to check the status of your order.
LOST/DAMAGED PACKAGES: We are not responsible for lost/damaged packages by the carrier or in the case of a wrong address provided. Please choose priority shipping, UPS and/or Route Package Protection if you'd like to have your package(s) insured.
RETURNS: Due to the nature of our products, be advised we do not accept returns, exchanges, cancellations or refunds. Please make certain your order is correct before submitting.
If you have any questions or concerns, please contact me at email@example.com.